Money Back Guarantee Policy

At TANVARONIS, we are committed to providing our customers with the highest quality products and services. We stand by our offerings and proudly offer a straightforward Money Back Guarantee to ensure your complete satisfaction with every purchase.

Eligibility for Refund

• Your request for a refund must be made within 30 days of the purchase date.
• The product must be in its original condition, unused, and in the original packaging.
• Proof of purchase is required, including the original receipt or order number.

How to Request a Refund

1. Contact our customer support team via email at support@tanvaronis.com with the subject line "Refund Request".
2. Include your order number, the reason for the refund, and any supporting documentation or photos, if applicable.
3. Our team will review your request and respond within 5 business days.

Refund Process

Once your refund is approved, we will process it within 7 business days. The refund will be credited back to the original payment method. Please note that it may take additional time for your bank or card issuer to process and post the refund to your account.

Non-Refundable Items

• Customized or personalized items.
• Gift cards and vouchers.
• Items purchased during a sale or promotional event may have different terms, which will be stated clearly at the time of purchase.

Exchanges

If you received a defective or damaged item, please contact us immediately at support@tanvaronis.com, and we will arrange for a replacement at no additional cost to you.

Contact Us

If you have any questions regarding our Money Back Guarantee policy, please feel free to reach out to our customer support team. We are here to assist you and ensure that your experience with TANVARONIS is nothing short of exceptional.